- Contact riverpebble stonewear before returning any items.
- You can return the product within 30 days of delivery.
- The product must be in new condition.
Please contact riverpebble stonewear before returning any items.
It is appropriate that the consumer controls the delivery to verify that this is accurate and error free. At the complaint, the customer contacts riverpebble stonewear and gives information relevant and the reason for complaint.
You can return the product within 30 days of delivery. The product must be in new condition. If the product is ruined or used the product shall not be refunded. Make sure to include contact information with the return and if possible, please provide us with a tracking number. riverpebble stonewear suggests you get a receipt and a package ID for the return from the delivery service, as it makes it easier to follow the return shipment if needed.
riverpebble stonewear will make a refund of eligible returns. The easiest way is to e-mail it to us along with a brief description of your case.
Returning A Package
If a returned item is shipped international, please clearly mark the package 'RETURNED GOODS', to avoid any Customs charges. riverpebble stonewear is NOT responsible for any return Customs charges made. Any charges incurred are the responsibility of the customer.
Want to switch to another size of the same product?
E-mail us, provide your customer information, and tell us you will send back the product and the size you wish to receive in exchange.
If the product is lost or you, upon receiving, notice that the item has
been damaged during transport, you should immediately report this to us.
All inquiries: firstname.lastname@example.org